Everything you need to know
Straight answers on bookings, deposits, payments, parking and everything in between.
How do I book The Encore?
Use our online availability form or contact us via WhatsApp. A 50% deposit confirms your date.
What is your deposit policy?
A 50% deposit is required to secure your booking, with the balance due before your event date. Deposit amounts vary by package.
Which payment methods do you accept?
We accept EFT bank transfer and card payments. Speak to our events team for full payment details.
Is there secure on-site parking?
Yes, The Encore offers secure on-site parking for all guests.
Can we bring outside vendors or décor?
Yes, we welcome outside vendors and décor — please confirm arrangements with our events team in advance.
What is the venue capacity?
Our spaces accommodate anywhere from intimate gatherings up to 300+ guests, depending on the layout and package selected.
Do you host corporate events?
Yes — The Encore regularly hosts conferences, product launches, year-end functions and corporate training days.
Is the venue accessible?
Yes, our venue is accessible. Please let us know of any specific requirements when booking.
What is your cancellation policy?
Cancellation terms depend on your package and how far in advance you cancel — our events team will confirm full terms at booking.
What are your operating hours?
We operate Monday to Sunday, by appointment, with events hosted 24/7.
Midrand's premier luxury venue for weddings, corporate events and unforgettable celebrations.
Contact
The Encore
Midrand, Gauteng, South Africa
